The Auckland
super-city has been in the news again, for the wrong reasons. Rates are being increased, sometimes hugely,
to a level often unaffordable for the ratepayer. In spite of promises made before the last
round of local body elections, costs are not being kept under control. None of us should be surprised at this –
Mayor Brown is, after all, the head of a council made of up left-leaning
politicians. Like all politicians of
their type, they are known for their ‘tax and spend’ policies. And Aucklanders are paying the bills.
One solution is to
address the costs associated with public libraries – white elephants that are a
costly drain on ratepayer funds. These
are not used by many people in their communities. In addition to staff that is poorly qualified
and has a poor customer service ethic, these libraries are hugely
under-resourced and unresponsive to client needs. Funding constraints mean that they are stocked
with outdated books, and have limited availability and long waiting lists for
popular items. And yet residents are
still forced to pay for this.
There are 3
possible solutions to the problem of public libraries.
1.
Existing
public libraries could be placed into community ownership via Trusts. This way, communities will have control over
management and resourcing of libraries. The venture could be financed through
community initiatives, including fundraising and philanthropists, and donations
of items and money could be accepted.
2.
Private
libraries, owned by individuals or community groups. These may be specialist in nature, focussing
on a particular subject or group. Some already
exist, such as the one located at Rationalist House in Auckland.. Membership and hireage fees could be charged,
and donations of items and money accepted
3.
They
could operate as a profit-making business. This model already exists in the form of video/DVD
stores, so it wouldn’t be a big stretch to open libraries specialising in the
written word. Again, these could be
specialist libraries, catering to specific interest groups. Membership and hireage fees may be charged.
How might these
libraries work? Instead of being a
never-ending sinkhole for ratepayer funds, these libraries would be better
managed financially, resulting in more accountability to their members owners
and the local community. Membership and
rental fees could be charged to help cover costs, meaning a potentially lower
cost per user (some fees already charged at public libraries in addition to
ratepayer funding, so this would not be a challenge to implement). Freedom from council and government influence
means libraries would not be forced to try being all things to all people – they
could be more responsive to user requirements.
Feedback from users and owners could be more easily obtained and
implemented without having to work through bureaucratic processes. Monitoring of each item's usage could assists
with cost control as low usage items are removed from circulation. Staff who wish to may volunteer, especially
in community-owned libraries.
Any of these options
is fairer than the current rates-funded system.
Ratepayers are not forced to fund what they don't use. This keeps rates bills lower, freeing up
people’s money to be spent on whatever they wish.
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